Frequently Asked Questions
ARTWORK AND DESIGN
- What is a bleed and when should it be used?
- What resolution should my files be?
- What type of files do you accept?
- Can I resize my 72dpi artwork to 300dpi?
GENERAL
- How Do I Place an Order?
- What is a tagline?
- Do You Guarantee Colors?
- How Can We Reach You?
- Is Your Turnaround Guaranteed?
SHIPPING
- Can I change my shipping after I have placed an order?
- What Shipping Carriers Do You Use?
- How Long Does Shipping Take?
- Where can I find my tracking number?
ORDERING
- Can I just email you our order?
- Can I Cancel My Order?
- Can I place an order by phone?
- What if the size I want printed is not listed as a product?
- I'm having trouble uploading my digital files. What do I do?
PRICING
- I do not see the quantity I want listed as an option.
- I do not see the size I want listed as an option?
- Do two different design/names 2,500 business cards count as one 5,000 business card order?
PRINTING
